Data protection

1. In compliance with the duty of information set forth in article 10 of Law 34/2002, of 11 July, on Information Society and Electronic Commerce Services, the following data is reflected below: The company owner of this website is Global Business Travel Spain, S.L.U., CICMA 2172, domiciled at C/ Albasanz 14, planta 2, 28037 Madrid, with C.I.F number: B-85376630, registered in the Registro Mercantil de Madrid at volume 25.488, folio 11, sheet M-459235, registration 1. E-mail from plataformaseventos@amexgbt.com

2. Global Business Travel Spain, S.L.U. informs users that this website respects the current legislation on personal data protection, user privacy and the secrecy and security of personal data, taking the necessary technical and organisational measures to prevent loss, misuse, alteration, unauthorised access and theft of the personal data provided, taking into account the state of the art, the nature of the data and the risks to which they are exposed.

3. In particular, Global Business Travel Spain, S.L.U. informs the users of its website that their personal data may only be obtained for processing when they are appropriate, relevant and not excessive in relation to the scope and purposes determined, explicit and legitimate for which they have been obtained. They will be cancelled when they are no longer necessary or relevant for that purpose, or when requested by the holder in exercising his right of cancellation.

4. The process of browsing a user on the website of Global Business Travel Spain, S.L.U. (as on any other website) leaves as "trace" the IP address that has been assigned to him in that session by his Access Provider. The registration of this IP address is only for internal purposes, such as statistics on access to this website. The IP address for a user is different from one internet connection to another, so it is not possible to deduce any "habit" of browsing through the website of Global Business Travel Spain, S.L.U. by a given user.

This website may use cookies when a user navigates through its website and pages. Cookies that may be used on the websites and web pages of Global Business Travel Spain, S.L.U. are associated only with the browser of a particular computer (an anonymous user), and do not themselves provide any personal data of the user. Cookies are used exclusively for internal purposes, such as statistics on access to this website. The cookies used cannot read cookie files created by other providers or websites. The user has the possibility to configure his browser to be notified on screen of the receipt of cookies and to prevent the installation of cookies on his hard disk. Please refer to your browser’s instructions and manuals for further information.

As long as you have not enabled the option that prevents cookies from being installed on your hard drive, you can scan your hard drive by following the instructions and help of your operating system (normally, in Windows operating systems you should consult the folder "C (or the corresponding disk drive)/Windows/Cookies") to know more in detail each server from which the cookies are sent.

If you have any questions or comments about the way in which the website of Global Business Travel Spain, S.L.U. uses the data of its users, please contact us at plataformaseventos@amexgbt.com.

Your Rights: You may exercise your rights of access, rectification, deletion, opposition, limitation and portability by consulting the content of our data privacy policy at the following link https://privacy.amexgbt.com/es/statement

As stipulated in the Personal Data Protection Act, you have the right to know the information that is in our databases. If you find that the data we hold about you is incorrect or incomplete, we will correct it immediately. You can also exercise the right to object and cancel your data without retroactive effect. To exercise your rights, please contact us at plataformaseventos@amexgbt.com

Our company’s privacy commitment With the aim of maintaining our permanent leadership in protecting the privacy of our customers, Global Business Travel Spain, S.L.U. is actively involved in ongoing business initiatives aimed at preserving the personal right to privacy on the Internet. Global Business Travel Spain, S.L.U. has taken the necessary technical and organizational measures to ensure the security and integrity of the data, as well as to prevent its alteration, loss, processing or unauthorised access. If you have any questions about this Privacy Statement, please contact us at plataformaseventos@amexgbt.com

Changes to the privacy statement

Changes to our Internet Privacy Statement will be posted here so that you can be fully informed about the latest update of the privacy protection we provide.

Principles of customer privacy

We only collect customer information that is necessary. We only collect the information we need from our customers to provide customer service, offer new products and services, and comply with legal requirements. We provide our customers with additional information if requested.

We ensure the quality of information. We use advanced technology and specific techniques to ensure that customer information is processed in a fast, accurate and complete manner.

We use security devices for information. Access to customer information is limited to those who specifically need it in order to provide the service and carry out their business tasks. We use security techniques designed to protect our customers' information, especially when certain information is used by employees to fulfill customer service.

We hold employees accountable for our privacy principles. Each employee of Global Business Travel Spain, S.L.U. is individually responsible for maintaining consumer confidence in the company. We offer training courses and communication programs designed to raise employees' awareness of the meaning and requirements of these Customer Privacy Principles. We conduct both internal and external audits of our compliance with the privacy principles, policies and specific practices that underpin the principles. Employees who violate these principles or other company policies or practices are subject to disciplinary action, including dismissal. Employees are expected to report irregularities, and can do so confidentially to their managers, the person responsible for Compliance in their business unit.

To learn more about our data privacy policy and your rights please visit https://privacy.amexgbt.com/es/statement.

TERMS AND CONDITIONS

BOOKINGS

Full payment by credit card is required upon booking.

No room will be confirmed without the corresponding payment.

CANCELLATIONS

Rooms can be canceled with full reimbursement until December 7th, 2026.

From December 8th, 2026, and following MWC2027 Rules, neither cancellation nor reduction of stay will be possible.

Please note that, when applicable, refunds will be processed after the Congress.

REGISTRATION AND BOOKING

Please register on the booking site. Once you have created your credentials, you will be able to access the accommodation platform and proceed with your hotel booking.

HOTEL ALLOCATION BY CATEGORY

Each Ericsson category has a specific hotel allocation.

Ericsson will provide you with a password granting access to your designated category. Once logged in, select your preferred hotel and complete the booking process.

Please remember that full payment is required to confirm your reservation.

MANDATORY DATES

Please note that each hotel has mandatory dates and a minimum stay requirement.

This information is detailed in each hotel’s description. Make sure to review it carefully before finalizing your booking.

MODIFYING YOUR STAY (ADDING OR CANCELING NIGHTS)

You may edit your reservation by adding or removing nights. Extensions and cancellations must be completed separately:

1. Add the extra nights and save your changes.
2. Process the corresponding payment.
3. Then cancel the desired nights and save again.

BOOKING TRANSFERS

Reservations may be transferred to other registered participants, subject to prior authorization by Ericsson. Please consider the following:

• Transfer within the same organization:
  • The new holder will gain access to the reservation and hotel voucher, but not to the payment receipt.
  • The original holder will lose access to the hotel voucher but will retain access to the payment receipts.
  • No refunds will be processed in this case.
• Transfer to a different organization:
  • The original holder may transfer the reservation to the new participant.
  • Once the transfer is completed, please contact: mwc.bcn.hotel@amexgbt.com.
  • The logistics agency will arrange the corresponding refund to the original holder and provide a new payment link to the new participant.
  • Please note that, in all cases, refunds are processed after the Congress.
  • If a transferred booking includes double rooms, any changes to the accompanying guest’s details must be requested through the logistics agency. Please contact: mwc.bcn.hotel@amexgbt.com.

DEADLINE FOR HOTEL BOOKINGS

The booking platform will remain open until February 12th.

After this date, it will be temporarily closed until February 19th.

No changes or new reservations can be made during this period.

Once the platform reopens on February 19th, participants will be able to make last-minute changes and requests.